Return & Refund Policy

Return & Refund Policy – WaitWatchd

At WaitWatchd, we aim to maintain transparency and fairness in all transactions. Please read this Return & Refund Policy carefully before making a purchase on https://www.waitwatchd.com/.

1. No Return / No Exchange / No Replacement
All products sold on our Platform are non-returnable, non-exchangeable, and non-replaceable.

This includes, but is not limited to:
Change of mind
Product not meeting expectations
Incorrect product selection by the customer
Size, color, or design preferences
Once an order is confirmed and delivered, no return, exchange, or replacement requests will be accepted.

2. Refund Policy – Duplicate Transactions Only
Refunds are strictly applicable only in cases of duplicate transactions, where the customer has been charged more than once for the same order.
Conditions for Duplicate Transaction Refund:
The duplicate payment must be for the same order
The issue must be reported within 48 hours of the transaction
Valid payment proof may be required for verification

3. Refund Processing Timeline

Approved refunds will be processed and credited within 5–7 business days
Refunds will be credited to the original mode of payment only
Any payment gateway or bank processing fees, if applicable, are non-refundable

4. Non-Refundable Scenarios
Refunds will not be issued for:
Incorrect product selection
Delay in delivery
Courier-related issues
Damage caused after delivery
Orders refused or returned by the customer

5. Cancellation Policy
Orders cannot be cancelled once placed
Please review product details carefully before completing your purchase

6. Contact Information
For duplicate transaction refund requests, contact us with payment details:
WaitWatchd
📍 GROUND FLOOR, M-144, Rajiv Gandhi Market,
Shakurpur, New Delhi, North West Delhi, Delhi – 110034
📧 wwde007@gmail.com
📞 +91 8851108245